Terms & Conditions

Membership and Fees

Payments are to be made in full according to the mutually agreed-upon terms between Flores Lumen SARL and you. We maintain a “No Refund” policy. Under no circumstances will refunds be granted at any time or for any reason. 

Access to content, classes, calls, or any paid features under this Agreement lasts for the lifetime of the program from the date of payment and is granted either immediately or at the start date of the program paid for. After this period, your access to such materials will be terminated unless otherwise specified in writing by Flores Lumen SARL.

Forum Usage

Flores Lumen SARL may host private Facebook groups, message boards, chats, and other public forums (“Forums”). Our private Facebook group has specific regulations with periodic updates, so adhere to the latest version. Failure to comply with the terms and conditions may result in expulsion and denial of future access to the Forums. Flores Lumen SARL or its designated facilitators reserve the right to remove or alter any user-created content at any time for any reason.

Forums are designed as discussion centers for users and subscribers. Content may be provided by Flores Lumen SARL staff, outside contributors, or users not affiliated with Flores Lumen SARL, some of whom may use anonymous usernames. Sessions may be recorded for documentation purposes, and selected recordings may be posted on the Forum.

Flores Lumen SARL expressly disclaims responsibility and endorsement, making no representation as to the validity of opinions, advice, information, or statements made by third parties within the Forums. Flores Lumen SARL is not responsible for errors or omissions in postings or for hyperlinks embedded in any messages. Under no circumstances will Flores Lumen SARL, its affiliates, suppliers, or facilitators be liable for any loss or damage resulting from reliance on Forum information.

Opinions expressed in Forums are solely those of participants and do not reflect the opinions of Flores Lumen SARL or its subsidiaries/affiliates.

Flores Lumen SARL has no obligation to monitor Forum content but reserves the right, at its sole discretion, to monitor and alter content. Flores Lumen SARL may alter, edit, refuse to post, or remove any content, in whole or in part, for any reason. Flores Lumen SARL may disclose such materials and their circumstances to third parties to satisfy applicable laws, regulations, legal processes, governmental requests, and to protect itself, clients, sponsors, users, and visitors.

Content Permission & Restrictions

Unless specified otherwise, the Site’s design, including software, source code, text, images, materials, and all other content (“Content”), is our copyrighted or licensed intellectual property. The Content is for your personal, non-commercial use, and no ownership is transferred to you. Certain site features allow limited sharing on social media platforms, granting you a license to display the Content as directed. Except as permitted, you may not reproduce, publish, transmit, distribute, or exploit the Content, and misuse is strictly prohibited under applicable laws. Furthermore, the reproduction, distribution, and sale of this Content by any entity other than us are expressly prohibited.

Accuracy of Information on the Site

We strive for accurate and up-to-date information on the Site, but it may occasionally be incomplete or outdated. Specifications, products, descriptions, and prices are subject to change without notice. We do not guarantee the accuracy or completeness of the information on the Site.

Registration, Accounts and Passwords 

You are responsible for safeguarding your password and username for Site access. Any activity linked to your username or password is your responsibility. Report lost or stolen credentials to Customer Service promptly. If unauthorized use is suspected, notify Customer Service immediately. We reserve the right to disclose information, including usernames, to comply with laws and government requests.

Email Communication

By participating, subscribing or creating an account on the Site, you acknowledge that we may send you communications about our programs, materials, products and services. You agree to receive such communications, but we’ll provide an opt-out option in non-transactional emails.

Cancellation or Refusal of Orders

We reserve the right to refuse any order you place with us. In the event we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. 

Testimonials and Comments

Occasionally, users may voluntarily post testimonials and other submissions (“Testimonials”). By submitting Testimonials, you grant us an irrevocable license to fully utilize them, such as posting the Testimonials on our social media platforms. Testimonials may be posted on the Site or on social media regardless of where they are sourced from (email, Facebook group, video, etc.) with the user’s name and/or photo. Please refrain from submitting Testimonials that you do not wish to be publicized or disclosed. Let us know in writing if you wish for your Testimonials to be published anonymously. You agree not to violate any third-party rights or submit unlawful material. You are solely responsible for the content of your Testimonials. Posting Testimonials does not imply our endorsement, and we are not liable for any claims or damages related to them. We reserve the right to remove Testimonials violating our terms. Additionally, the comments or ideas shared in the Facebook group shall be kept private and not published unless explicitly agreed upon by the user. That said, comments may be used anonymously on social media to demonstrate, communicate, inform, or educate viewers, without including any personal information or photos.

Cookies

Flores Lumen SARL employs industry-accepted precautions for Site security, but acknowledges no guarantee against security breaches, viruses, worms, Trojan horses, or other vulnerabilities. During Site use, Flores Lumen SARL may issue and request “cookies” for enhanced browsing. You must not alter received cookies and ensure your computer responds correctly to the Site’s requests. Additionally, please be aware that you can choose to accept or reject cookies, but it may affect the site’s performance.

Links to Third Party Site

The Site may contain links to third-party websites and host content provided by third parties. Flores Lumen SARL is not responsible for errors or omissions in Site content, external linked Sites, or third-party hosted content. It disclaims liability for the privacy, security practices, and any resulting loss or damage from using the Site, accessing external Sites, or engaging with third-party hosted content. Users acknowledge that Flores Lumen SARL has no control over and disclaims liability for material on the Internet accessible through the Site, including third-party hosted content, and does not endorse such content. Use of the Site and external links, including third-party hosted content, is at the user’s risk.

Prohibited Uses of Site

You agree not to (i) post content harming our business; (ii) hinder others’ Site use or compromise security; or (iii) use devices to navigate or copy Site materials. If 13 to 17, use under parental supervision. Users must be 18 or older.

Disclaimer of Warranty 

You expressly understand and agree that your use of the Site is at your sole legal risk and the Site is provided on an “As is” and “As available” basis. Flores Lumen SARL and its affiliates, subsidiaries, officers, directors, employees, agents, partners and licensors, to the fullest extent permitted by applicable or mandatory law, expressly disclaim all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non- infringement. In particular, Flores Lumen SARL and its affiliates, subsidiaries, officers, directors, employees, agents, partners and licensors make no warranty that (a) the Service will meet your requirements; (b) your use of the Site will be timely, uninterrupted, secure or error-free; (c) any information obtained by you as a result of the Service will be accurate or reliable; and (d) any defects or errors in the software provided to you as part of the Service or the Service itself will be corrected.

Any material or content transmitted, stored, accessed, or otherwise maintained through the use of the Site is done so at your own discretion and risk, and you will be solely responsible for any damage to your device or loss or corruption of data that results from any such use of the Site. You further acknowledge that the Site is not intended or suitable for use in situations or environments where the failure or time delays of, or errors or inaccuracies in, the content, data or information provided by the Site could lead to death, personal injury, or severe physical or environmental damage. No advice or information, whether oral or written, obtained by you from Flores Lumen SARL or through or from the service shall create any warranty not expressly stated in these terms.

To the fullest extent permitted by law, we expressly exclude any liability for any direct, indirect, or consequential loss or damage incurred by you or others in connection with our Site and its Content. This includes, without limitation, any liability for accidents, delays, injuries, harm, loss, damage, death, lost profits, personal or business interruptions, misapplication of information, physical or mental disease, condition or issue, physical, mental, emotional, or spiritual injury or harm, loss of income or revenue, loss of business, loss of profits or contracts, anticipated savings, loss of data, loss of goodwill, wasted time, and for any other loss or damage of any kind, however and whether caused by negligence, breach of contract, or otherwise, even if foreseeable. You specifically acknowledge and agree that we are not liable for any defamatory, offensive, or illegal conduct of any other Site participant or user, including you. 

Content Disclaimer

Program education and information are intended for a general audience and should not be construed as specific advice tailored to any individual. All materials, procedures, policies, and standards, including teaching manuals, aids, supplements, and similar resources provided by Flores Lumen SARL, its designated facilitators, or any other source, whether oral or written, are exclusively for personal use within the scope of this training program.

Program content is strictly for personal use and may not be sold, recorded, videotaped, shared, taught, given away, or otherwise disclosed without the express written consent of Flores Lumen SARL or its designated agent. The information contained in program materials is for educational purposes only. If you choose to apply the ideas within this material, you assume full responsibility for your actions.

We disclaim any responsibility for errors or omissions in any program materials. Usernames and passwords must not be shared with any third parties. Violation of Flores Lumen SARL’s policies regarding content usage will result in the immediate termination of your enrollment without refund.

Medical Disclaimer 

This Site and its Content are provided for informational purposes only and should not be considered as medical or mental health advice. The information offered is not a substitute for professional medical care or treatment by qualified healthcare professionals. Do not disregard or delay seeking medical advice based on information from this website. If you have a medical or mental health concern, contact your healthcare provider promptly. We do not offer healthcare services or provide medical, psychological, or religious advice.

Furthermore, the Content on this Site is not intended to establish a doctor-patient relationship. No therapeutic or professional relationship is formed by accessing or using the information on this website. Any reliance on the content is at your own risk.

Limitation of Liability

You explicitly understand and agree that Flores Lumen SARL, along with its affiliates, subsidiaries, officers, directors, employees, agents, partners, and licensors, is not liable for any direct, indirect, incidental, special, consequential, or exemplary damages. This includes, but is not limited to, loss of profits, business opportunities, goodwill, use, data, and costs related to substitute goods or services. These potential damages arise from factors such as the use or inability to use the Site, changes to the Site, temporary or permanent cessation of the Site, unauthorized access or alteration of your transmissions or data, deletion, corruption, or failure to store or send/receive your transmissions or data on or through the Site. Other contributing factors include statements or conduct of any third party on the service, and any other matter relating to the Site.

Indemnification

You agree to defend, indemnify and hold Flores Lumen SARL, its affiliates, subsidiaries, directors, officers, employees, agents, partners and licensors harmless from any claim or demand, including reasonable lawyer’s fees, made by a third party, relating to or arising from: (a) any Content you submit, post, transmit, or otherwise make available through the Site; (b) your use and/or participation of the Site; (c) any violation by you of these Terms; or (d) your violation of any rights of another. This obligation shall survive the termination or expiration of these Terms and/or your use of the Site.

Jurisdiction

These Terms shall be construed in accordance with the laws of the French Republic, without regard to any conflict of law provisions. The waiver of any provision of these Terms shall not be considered a waiver of any other provision or of our right to require strict observance of each of the terms herein. If any provision of these Terms is found to be unenforceable or invalid for any reason, that provision shall be severable, and all other provisions shall remain in full force and effect.

Force Majeure

In case of Force Majeure preventing a party from fulfilling its obligations under this Agreement, the affected party must promptly notify the other, detailing the impacted obligations, the event causing it, estimated duration, and proposed measures. During Force Majeure, except for money owed, suspended obligations will resume after notice. The affected party must remedy the situation and resume obligations promptly, taking reasonable action to mitigate losses suffered by the other party. The Agreement term won’t extend due to Force Majeure.

Release

You permanently release and discharge Flores Lumen SARL from all liability, claims, and actions arising from your use of the Service, regardless of fault. This includes interactions with any party through the Service. You agree not to sue Flores Lumen SARL for any incidents involving you or your property resulting from the Service. The provisions in the Limitation of Liability and Release section will persist after account termination or agreement end.

Dispute Resolution

Both you and Flores Lumen SARL agree to the following dispute resolution procedure: In the event of any controversy, claim, action or dispute arising out of or related to any transaction conducted on this Site, or the breach, enforcement, interpretation, or validity of this Agreement or any part of it (“dispute”), the party asserting the dispute shall first try in good faith to settle such dispute by providing written notice to the other party by registered mail describing the facts and circumstances (including any relevant documentation) of the dispute, and allowing the receiving party 30 days from the date of mailing to respond to the dispute. Notice shall be sent to: Flores Lumen SARL, e-mail: kimberly@confidencetodateagain.com, address: 229 rue Saint Honore, 75001 Paris, France.

Unless you indicate otherwise in your notice, Flores Lumen SARL shall respond to your notice using your last-used billing address or the billing and/or shipping address in your online profile.

In the event that Flores Lumen SARL is unable to resolve the dispute with you through the referenced above, you and Flores Lumen SARL both agree the parties shall resolve their dispute utilizing governing courts located in Paris. You hereby waive your right to a class action lawsuit.

Waiver/Severability

The failure of Flores Lumen SARL to strictly enforce any provision or exercise any right under this Agreement does not waive its right to assert or rely on such provision or right in the future. If any part of this Agreement is found illegal or unenforceable in one jurisdiction, it won’t affect its validity elsewhere, and the remaining provisions will stay in force. If the Dispute Resolution section is deemed illegal or unenforceable, both parties agree to resolve disputes in a court in Paris.

Term and Termination

This Agreement remains effective as long as your account is up-to-date and you comply with its terms. It can be terminated voluntarily by you or Flores Lumen SARL. You have the right to terminate by destroying all related materials. Flores Lumen SARL may terminate it immediately, without notice, if you fail to comply or for any reason at the company’s discretion. After termination, Flores Lumen SARL retains all rights to the Submissions as per this Agreement.

Personal Data

Flores Lumen SARL is committed to protecting and respecting your personal data. Please read the Privacy Policy to understand our views and practices regarding your personal data and how we will treat it.   

Additionally, we value and respect your confidential and proprietary information, including ideas and plans (collectively referred to as “Confidential Information”). We request that you extend the same level of respect to the rights of fellow program participants and us.

You further acknowledge and agree that any confidential information shared by other participants or our representatives is confidential and proprietary, exclusively belonging to the disclosing participant or us. You commit not to disclose this information to others or use it for any purpose beyond discussions with fellow participants during program sessions.

Privacy Statement

We are committed to protecting the privacy of the visitors to the Site. For information on how information is collected, used, or disclosed by us in connection with your use of the Site, please consult our Privacy Policy.

Customer Service

If you do not understand any of the foregoing Terms or if you have any questions or comments, please contact us.